Scanner does not work due to not connected to the serial port.
Cause:
Not connected to the serial port.
Solution:
Connect to serial port on computer.
1) Turn the computer off.
2) Locate the serial port on the back of the computer.
NOTE: The serial port is usually a smaller port with only 9 pins inside of it. Refer to the manufacturers manual if assistance is required in locating the serial port.
3) Connect the scanner cable to the serial port.